No-show & cancellation policy
If you are unable to make your appointment, please call our office promptly to cancel so the time can be offered to another patient in urgent need of treatment.
We require at least 24 business hours' notice. For example, if your appointment is Tuesday at 3 PM, please call before 3 PM on Monday. Monday appointments should be cancelled by 12:00 PM the Friday prior if possible.
Late and same-day cancellations are considered a "No Show." A no-show fee will be applied to your account:
- First no-show: $50.00
- Subsequent no-show: $75.00
Payment of this fee is required before scheduling further appointments. A patient with a third no-show in a 12-month period will be considered for discharge from the practice.
To cancel, call (281) 315-8130.